Terms and Conditions
1. About these terms
These terms apply to your use of www.hambletonbakery.pro (“our website”), operated by Hambleton Bakery (“we”, “us” or “our”).
Registered office: 2 Cottesmore Road, Exton, Oakham, Rutland LE15 8AN.
Please read these terms before using our website. By using it, you agree to these terms. If you do not agree, please stop using the website.
2. About our website
Our website provides information about Hambleton Bakery, including our products, bakery, cafés, shops, stockists and news. You may also use it to contact us and, where available, subscribe to our mailing list.
Our website does not accept orders or process payments.
3. Ordering through our app
Customers wishing to place an order should use the Hambleton Bakery app.
These website terms do not govern purchases made through the app. Orders are subject to the terms of sale made available there before you complete your purchase. Please read those terms for details of payment, order acceptance, collection, cancellations, refunds and how to raise a problem with an order.
Any website links to the app or its download page are provided for convenience. Downloading or using the app may also be subject to applicable app store terms.
4. Product information and allergens
We aim to keep product descriptions, photographs, shop details and other information accurate and up to date. However, our range, recipes, prices, opening hours and availability may change. Photographs are illustrative, and the appearance of handmade products may vary.
For purchases through the app, please check the product information, price and availability shown there before ordering.
If you have a food allergy, intolerance or other dietary requirement, check the current ingredients and allergen information for the specific product before purchasing or consuming it. Please contact us if you need clarification about ingredients or suitability.
Nothing in these terms limits our responsibility to provide accurate allergen information or affects your statutory rights.
5. Using our website
You may browse our website, share links to its pages and download or print reasonable extracts for personal reference.
You must not use the website unlawfully, submit fraudulent or abusive material, introduce malicious software, attempt to access systems without permission, or interfere with its operation.
Enquiries submitted through the website do not, by themselves, create an order or booking. Any arrangement must be confirmed separately by us.
6. Our content
Unless otherwise indicated, the website’s text, photographs, branding, designs and other content belong to us or are used with permission.
Please retain any ownership notices when downloading or printing permitted extracts. You must obtain permission from the relevant rights holder before reproducing, adapting or distributing website content for commercial purposes.
These terms do not restrict any use permitted by law.
7. Privacy and cookies
Our Privacy Policy explains how we collect and use personal information, including information provided through enquiries and mailing list subscriptions.
Information about cookies and similar technologies is available through our website’s privacy and cookie information and, where applicable, its cookie settings.>
The app’s privacy information explains how personal information is handled when you use the app or place an order.
8. Links to other services
Our website may link to websites, app stores and services operated by other organisations. Their own terms and privacy policies apply when you use them.
We do not control third-party content or services. A link does not, by itself, mean that we endorse everything published on the linked service.
This does not affect our responsibilities for our own products, services or app orders.
9. Website availability
We aim to keep the website accessible, but access may occasionally be interrupted by maintenance, updates or technical problems.
We may update, suspend or remove website features or content when reasonably necessary. We cannot guarantee uninterrupted access or that the website will always be free from errors or harmful software. Please use appropriate security protection on your device.
Changes to the website do not alter the terms of an order already accepted by us.
10. Our responsibility to you
Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
If we breach these terms or fail to exercise reasonable care and skill, we are responsible for loss or damage you suffer that is a foreseeable result. Loss or damage is foreseeable if it is an obvious consequence or was reasonably contemplated by you and us.
We do not accept responsibility for loss or damage that is not foreseeable or for business losses arising from your use of this website, to the extent permitted by law.
Nothing in these terms affects your statutory consumer rights.
11. Changes to these terms
We may revise these terms to reflect changes to the website, our business or applicable requirements. The updated version will be published on this page with a revised date.
Changes apply to future use of the website. They do not retrospectively change the terms of purchases or other agreements already made.
If any provision is found to be unenforceable, the remaining provisions will continue to apply.
12. Governing law
These terms are governed by the laws of England and Wales.
Disputes may be brought before the courts of England and Wales. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country where you live. Nothing in these terms removes any mandatory protections available to you under applicable consumer law.
13. Contact us
For questions about the website or these terms, please contact:
Email: retail@hambletonbakery.pro
Telephone: 01572 766906
You can also use the Contact Us page on our website.
Last updated: 2nd November 2026